timetabling.education
Timetabling Solutions Knowledge Base
Technical Support - Cloud apps
How to setup Multi Factor Authentication (MFA) - using an authenticator app
What are the supported browsers?
Integrating and Exporting with Systems
Azure Active Directory single sign-on (SSO)
New Features and Changes - Staffing
How to open multiple tabs for each app
How to clear browsing history, cache & cookies
Known Issue with Changing Cycle Limits or Uncounteds after start of DO file
Error: "you were authenticated successfully but do not have access to this system"
Management Portal: Configure email server fails
Passwordless Authentication - use your device to authenticate
Management Portal: email arrives from noreply@timetabling.com.au instead of your school email address
WebDO: Student Activity - Lessons not being cancelled
WebDO: Bulletin format changes PDF & Word
Web Daily Organiser - what to do when the system is unavailable or when you experience an issue
How does our Status page work?
Internal Server Error: Unable to Publish to Web Daily Organiser
CRT data is not syncing between Web Daily Organiser and Compass
Database Migration - Completed or Failed
Internal Server Error: There are no timetables linked to this Daily Organiser
LISS: How to Perform a Daymap Timetable Import
Email delivery times - we send emails in batches of ten, then pause for ten seconds before sending the next ten emails
How to unsubscribe and re-subscribe from emails sent from noreply@timetabling.com.au
[12A] Unable to save 'Notes' in Daily Organiser (Classic View)
LISS - Sentral Setup Guide
Daymap - View semester two timetable while in semester one
LISS: Could not contact the remote server
V10 - Export to Compass unexpectantly closes when clicking Upload All/Export Standard Classes
How to Prevent Emails From Going to Spam in Gmail
How to Add a Contact to Gmail to Prevent Their Emails Going to Spam
Daymap - After syncing using LISS, some users can no longer access Daymap
Sentral - Classes/duties display strange descriptions, OR after publishing, an entire day becomes blank for students
Unable to open do1.timetabling.education when at school, but can when at home
Exporting to SEQTA
Exports from Web Daily Organiser use UTC timezone for the date modified column in Windows Explorer
Compass Data Format Requirements - Guide to syncing with Compass
The date format in reports exported from our cloud apps is typically based on the language and region settings of your web browser.
Assigning Users to Multiple Schools