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Timetabling Solutions Knowledge Base

Technical Support - Desktop

Can the desktop software run on Apple Macintosh?
V9: Application updater not installed
The program was unable to connect with Excel or CSV
Timetabling Solutions Version 9 - Version History
Does your software run on Apple Macintosh?
Exporting to iSAMS (timetable and class lists)
V10: Student Options reports helpful when doing course counselling
V9: Email timetables not able to be opened by the end user
V9: Unable to update from the "Check for updates" on the Welcome Page of Version 9
Schools with more than One Timetable/Daily Organiser File
What is the role of the Global Administrator?
Can I use Daily Organiser on an iPad? (yes for viewing, not for everyday use)
V9: Access backup files (not auto back up files)
Timetabling Solutions - Sharepoint & OneDrive for Business
V9: Proxy By-Pass urls required for activating, updating and publishing to Web Daily Organiser
V10: VASS File
V9: Importing with Version 9
V9: Unable to export
WebDO: How Daymap reads Web Daily Organiser data
How to export from WebDO to Synergetic
V9: Single Sign On and Timetabling Solutions Version 9
V9: When clicking Print | Excel the message returns, Excel Aborted.
12 month Software Maintenance Agreement (SMA)
WebDO: How to clear cookies from Google Chrome
How to clear cache in Safari (press ⌘ Command + R)
V9: "No Internet Connection" error
V9: Mass email has no attachments
V10: Importing data preserving leading zeros
Layout assessment does not apply to PDF
V9: The Software has not been activated message appears when attempting to save data
"TimetableFind" can't be opened because Apple cannot check it for malicious software
How to upload your current Daily Organiser and Publish Timetable files to WebDO manually (without accessing the desktop)
WebDO: Export file email has not arrived - alternate download method
V9: Http Response: the request could not be processed by the server due to an invalid syntax
Restart your Mac in macOS or Windows
Roles & Permissions
Preference Manager - Release Notes (pending)
V10.1: Timetabling Solutions V10.1
V10: Timetabling Solutions Version 10 Example Data for Third Parties
V10: Compass - transferring start dates for classes to a new machine
V9: Invalid Floating Point Operation error
V9: Using General Access with Sharepoint Sync OneDrive for Business
V9: unable to email "path cannot be found"
V9: Unable to send emails from Timetabling Solutions V9
V10: Timetabling Solutions can't find the server
When do course changes in Course Manager appear on the timetable?
V9: Daily Organiser file has start date of 1st January 1899
SAME FUNCTION: definition of the term 'SAME'
TAG: definition of the TAG function
V10.1: Master Timetable layout is different to V9
VASS Export file is blank
WebDO - Uncounted and Cycle Limit values not holding in [6A] Teacher Details
V10.1: Can I install V10.1 on a machine that has V9? (Yes)
V10.1: Download Training Data
My user roles are missing
Daily Organiser: Data missing on [12A] Allocate Teacher Replacements
V10.1: Upgrade to Timetabling Solutions V10.1
User Roles Defined
WebDO: Issue with dates when synching to Compass
Web Daily Organiser - Activating for Version 9
V10 - TimetableFind
V10: Application updater not installed
V10: File is in use by another user and you are unable to open file
V10: How to disable the Outlook security prompt when sending emails from V10
V10: Exception error with the Midas.dll
My sign in details aren't working
WebDO: To maximise performance, implement Cycle Start Dates
WebDO: Tips for improving (cloud) Daily Organiser performance
V10.1: How to create additional users to operate V10.1
V10.1: Timetabling Solutions V10.1 - Version History
V10.1: Activation dialog is blank
V10: After signing in, V10 displays Software Not Activated
V10: Timetabling Solutions V10 - Upgrade Notes
V10: Internal service error and dno response
V10.1: Importing with V10.1
V10 - Select panel only shows one item (Resolved)
V10.1: Set up before using export to TASS (YDM)
V10 Activation Issue: "An item with the same key has already been added. Key: Accept-CH"
V10: PDF attachment missing when sending emails
V10.1: After installing updates I cannot find V10.1
V10: You do not have permission to upload file (s)
V10: TASS YDM export does not have enough fields
V10: Export to Sentral is missing files
V10.1: Software activated but prompted to sign in again when publishing a timetable
V10: Export to Compass - pre-export compliance check
VASS - Codes not available for selection on Class Names screen
VASS Export - what is the candidate number?
V10: How to Duplicate Yard Duties in a 10 Day Timetable
V10: An unhandled error occurred: No connection could be made because the target machine actively refused it. (coreservices.timetabling.education:443)
V10: Download Primary Training Data
V10: Temporary sort when values begin with mixture of upper and lower case
RESTful API documentation
Allow 'Standard Users' to install and update Timetabling Solutions V10
V10 - Using Swap and Quick Swap on Roll Class Allocations
V10.1 - software not activated and shows date as 1st January 1974
V10 - Defining group colour in import
Upcoming changes to our company website - 29th September 2023
V10: Active to: date displaying 1899 as the year
V10: Unable to import "Call rejected by callee"
Steps to be completed prior to attending online training course
V10: Accessing Automatic Data Recovery Folder (additional to backup folder)
V10.1: Network endpoints for the Authentication for V10.1
V10: 'Install behaviour' options using Microsoft InTune Company Portal
The program was unable to connect with Excel
V10.1: "The Activation Software is not available. You may not have sufficient permissions to install this software."
V10.1: Error when opening or activating software: “Path cannot be the empty string or all whitespace”
V10: Print to Excel causes program to crash
V10: When reading data from our Student Lessons table, you may notice students have more than one class on at a time.
V10: Memory Leak Error message
Colour blind vision simulator
Upload Timetabling Solutions timetable files and published timetables from the Management Portal.
V9: Preview bulletin in Word produces display issues
V10: Outlook 'New' is not supported
How to convert V10.1 data to V9 format
V10: Create a customised export file
General Access|TimetableFind Retirement Notice – Try our new Daily Reports
Azure Virtual Desktop (AVD) for upto 10 concurrent users - example configuration
LISS Pre-Export Compliance Check
V10: Display school crest/logo in email and attached pdf timetables - image size to be 150 x 84 pixels
V10: Software activated becomes de-activated when opening a file
Unable to activate V10: After entering password, the app selector displays instead of the select school option
V9: "You require Word to use this feature"
Importing Students, Teachers and Rooms from Wonde
The release of Timetabling Solutions V10.1 will arrive end of April
V9: How to configure General Access with Version 9
V10: How do I get data from Timetable Development to V9 General Access?
V10.1: Common shortcut keys
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